NavAuto1 Group > Privacy Policy

Privacy Policy

Effective Date: May 25, 2025

Privacy Policy – NavAuto1 Group

Effective Date: May 25, 2025
Applies to: NavAuto1, NavAuto1 Tire, NavAuto1 Collision, NavAuto1 4×4, NavAuto1 Spa, NavAuto1 EV, NavAuto1 Glass, NavAuto1 Hail, NavAuto1 PPF, NavAuto1 Wrap, NavAuto1 Window Tint
Website: www.na1g.com
Contact: privacy@na1g.com

Commitment to Your Privacy

At NavAuto1 Group (NA1G), protecting your personal information is a top priority. Whether you interact with us online, in our service centers, or through insurance coordination, we are committed to handling your data with security, transparency, and respect.

1. Information We Collect

We collect personal and vehicle-related information through the following channels:

  • Website usage and online appointment forms
  • In-shop service scheduling and customer interactions
  • Insurance claim handling on your behalf
  • Customer support inquiries and follow-ups

This may include:
Name, phone number, email, address, VIN, vehicle service history, insurance documentation, and service preferences.

2. How We Use Your Information

Your data is used to:

  • Provide the services you request
  • Confirm appointments, deliver service updates, and share status notifications
  • Improve customer service and internal operations
  • Offer service reminders or promotions (only with consent)

We do not sell your personal data or use it for unrelated purposes without explicit authorization.

3. Information Sharing

Your information may be shared with:

  • Vendors, parts suppliers, and sublet service providers assisting in your vehicle’s repair
  • Insurance partners strictly for claims processing and repair authorization
  • Technology platforms that support scheduling, payment processing, or communications

All third parties are bound by confidentiality agreements and data protection standards.

4. Data Security

We protect your information using:

  • SSL encryption on all websites and digital platforms
  • Secure server storage with restricted access protocols
  • Trained staff procedures for data confidentiality and internal access controls

5. Your Rights & Choices

You have the right to:

  • Access and review your personal information
  • Request corrections or deletions
  • Opt out of marketing communications at any time

To make a request, email privacy@na1g.com or speak with a service advisor.

6. No-Spam Guarantee

NavAuto1 Group does not send unsolicited marketing emails. You will only receive service-related communications or promotional messages if you:

  • Have opted in
  • Are an active or recent customer
  • Have requested updates from us

We may disclose your data if legally required to:

  • Comply with a court order, subpoena, or applicable law
  • Enforce our terms or protect the rights and safety of our staff, customers, or facilities

8. Scope of This Policy

This policy applies to:

By engaging with any NA1G brand or service, you agree to the terms of this privacy policy.
Policy updates will be posted on www.na1g.com and reflected in your next service experience.

Questions or Requests?

Contact us anytime to manage your data or update your preferences:
📧 Email: privacy@na1g.com
🌐 Website: www.na1g.com
🏢 Visit any NavAuto1 Group location