NavAuto1 Group

REPAIRS AUTHORIZATION

Last Update  05/22/2025
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NavAuto1 Group

COLLISION REPAIR AUTHORIZATION

Last Update  05/22/2025
Request

Repair Authorization Form

Preferred Appointment (Please give a minimum of 24 hours’ notice. We will contact you to confirm your actual appointment details.)

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Customer Information

Name:*
Address:*

Vehicle Information

Service Required:*
I/We understand that there is a minimum charge of $__________ for diagnostic and inspection services.
Customer further acknowledges that additional charges may apply depending on the results of the inspection or diagnostic findings.
No additional services will be performed without prior customer approval.
Repair Authorization & Terms of Service
Customers may request an estimate—written or oral—both of which are legally binding under Colorado law. Any subsequent written or verbal authorizations are also considered legal and binding.
By signing below or providing verbal consent, the customer authorizes NavAuto1 Group to perform the repairs listed above and to furnish all necessary parts and labor. The customer understands that any costs quoted are estimates only, and final charges may vary based on actual work performed and parts used.
The customer acknowledges and agrees that NavAuto1 Group employees may operate the vehicle for purposes of inspection, testing, or quality assurance, and do so at the customer’s risk.
NavAuto1 Group is not responsible for loss or damage to the vehicle or to any personal items left inside the vehicle.
The customer agrees to remove the vehicle within 72 hours of repair completion. After that time, a storage fee of $150.00 per day will apply (excluding Saturdays, Sundays, and legal holidays).
The customer further agrees that NavAuto1 Group has an express mechanic’s line on the vehicle described above for the charges for parts and labor provided under this authorization, including any prior unpaid balances related to this vehicle.
In the event of nonpayment, the customer shall be responsible for all costs of collection, including but not limited to reasonable attorney’s fees and legal expenses.
NavAuto1 Group – Limited Warranty Statement
No Warranty on Used Parts
NavAuto1 Group does not provide any warranty, express or implied, when the customer requests the installation of used parts. Customers choosing used parts accept full responsibility for the performance and reliability of those parts.
Warranty on New Parts and Labor
New parts installed by NavAuto1 Group are covered only by the original manufacturer's warranty.
Labor and services performed by NavAuto1 Group that include the installation of new parts are backed by our limited warranty of 24 months or 24,000 miles, whichever comes first, starting from the date the services are completed.
This limited warranty includes nationwide coverage through the TechNet Professional Auto Service Network
(Visit: www.technetprofessional.com).
Warranty Scope & Limitations
·      This warranty is limited strictly to the parts and services provided and installed by NavAuto1 Group.
·      It is valid only for the registered owner(s) of the vehicle at the time the repairs were performed.
·      The warranty is non-transferable and must be claimed by the original owner.
·      Claims under this warranty must be submitted directly by the vehicle owner.
Exclusive Remedy & Legal Notice
This paragraph constitutes the vehicle owner's exclusive warranty and sole remedy. By signing below, the customer agrees not to pursue any alternative remedy, including but not limited to credit card payment disputes.
Disclaimer of Other Warranties
The warranties stated herein are exclusive and made in lieu of all other warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by applicable law.
NavAuto1 Group Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to services provided by NavAuto1 Group shall be resolved through binding arbitration.
Venue and Governing Law
Arbitration shall be conducted in Denver, Colorado, before a single arbitrator knowledgeable in legal procedure, rules of evidence, and the automotive repair industry. The arbitration shall be administered in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA) and governed by the laws of the State of Colorado, including applicable statutes of limitation and Colorado Rules of Evidence.
Arbitrator’s Authority and Decision
The arbitrator shall issue a written opinion detailing findings of fact, conclusions of law, and the rationale behind the decision. This opinion may be entered into as a final judgment and may be appealed as if it were a decision rendered by a court of competent jurisdiction.
The arbitrator shall have the authority to award only those legal remedies available in a court of law and shall not award punitive damages to the fullest extent permitted by law.
Limitation of Liability
Under no circumstances shall NavAuto1 Group be liable for punitive, indirect, incidental, special, or consequential damages, including but not limited to loss of profit, revenue, or use, whether the claim arises in contract or tort—even if NavAuto1 Group has been advised of the possibility of such damages.
Maximum Liability
NavAuto1 Group’s total liability, if any, shall be strictly limited to the total amount of fees received by NavAuto1 Group for the specific parts and services giving rise to the dispute.
Payment Policy Notice
Please be advised that all payments must be made using the credit card of the individual listed on the invoice. For security and authorization purposes, we cannot accept credit cards from other individuals or family members unless their name is specifically listed on the repair order.
We do not accept personal checks under any circumstances.
The only checks accepted are those issued directly by insurance companies.
No exceptions will be made to this policy.
We gladly accept the following forms of payment:
Visa, MasterCard, American Express, Discover, and Cash.
We appreciate your understanding and cooperation.
Thank you.
IMPORTANT NOTICE – HAIL DAMAGE LIABILITY
NavAuto1 Group will not be liable for any hail damage that may occur while the vehicle is in our possession. Hail is considered an Act of God and is not covered under our insurance policy.
Thank you for your understanding.
Clear Signature
Signature Status:*

By signing this, the Customer agrees to all terms and conditions of this contract. Customer represents and warrants that Customer is the owner of the vehicle, or if Customer is not the owner of the vehicle, Customer has the authority to bind the owner(s) of the vehicle to all the terms and conditions of this contract.

Collision Repair Authorization

Customer Repair Authorization & Power of Attorney

"*" indicates required fields

Customer Information

Name:*
Address:*

Vehicle Information

Insurance Information

Direction to Pay & Limited Power of Attorney
By signing below, the customer authorizes NavAuto1 Group to accept, endorse, and deposit insurance payments issued on their behalf. All funds will be applied as a credit toward the cost of repairs for the vehicle listed in the repair agreement.

Direction to Pay & Limited Power of Attorney

By signing below, the customer authorizes NavAuto1 Group to accept, endorse, and deposit insurance payments issued on their behalf. All funds will be applied as a credit toward the cost of repairs for the vehicle listed in the repair agreement.

Insurance Check Handling & Power of Attorney

If the insurance company sends the initial or any supplemental payment directly to the customer, the customer agrees to notify NavAuto1 Group immediately upon receipt. The customer further agrees to deliver the check to the repair facility within 48 hours of receiving it.

By signing this agreement, the customer grants NavAuto1 Group a limited Power of Attorney for the sole purpose of signing and endorsing any checks, drafts, or payments issued by the insurance company related to the specific claim number and Vehicle Identification Number (VIN) associated with the repair.

This authorization is limited in scope and is intended only to facilitate the proper and timely payment of insurance proceeds for the approved repair.

Repair Authorization

By signing this agreement, the customer authorizes NavAuto1 Group to perform the repairs as outlined in the estimate and to provide the necessary parts and labor. The customer acknowledges that any written or oral estimate provided is binding under Colorado law. Subsequent verbal or written estimates and authorizations are also legally binding.

NavAuto1 Group technicians may operate the customer’s vehicle for testing, inspection, and diagnostics. The customer agrees that NavAuto1 Group is not responsible for the loss or damage of the vehicle or personal belongings left inside.

Mechanic’s Lien and Collection Rights

The customer acknowledges and agrees that NavAuto1 Group holds an express mechanic’s lien on the above-described vehicle for all charges related to parts and labor, including any amounts owed from prior repair orders.

If the customer fails to pay such charges in full, they further agree to be responsible for all costs of collection, including but not limited to reasonable attorney fees.

Auto Body & Paint Warranty

Lifetime Limited Warranty on Paint-Related Work
NavAuto1 Group provides a Lifetime Limited Warranty on all paint-related repairs, covering defects in workmanship such as:

  • Solvent blistering

  • Peeling or hazing

  • Excessive pigment loss

Parts and materials are warranted according to the respective manufacturers’ terms.

Warranty Exclusions

This warranty does not cover:

  • Towing, rental cars, travel, or incidental costs
  • Pre-existing rust, rock chips, abrasions, or prior repairs
  • Damage caused by detergents, acid rain, fallout, or misuse
  • Custom/exotic finishes or non-standard refinish procedures
  • Areas previously refinished unless stripped to bare metal
  • Solvent blends and single-stage paint systems
  • Claims lacking valid documentation

This warranty is non-transferable and applies only to the original customer of record. It shall not be altered by prior discussions or actions.

Mechanical Warranty

Used or Recycled Parts

No warranties are provided for repairs using used or recycled parts. These repairs are accepted as-is, voiding any warranty coverage.

New Parts Warranty

When new parts are installed, NavAuto1 Group offers a 2-year or 24,000-mile warranty—whichever comes first—covering parts and labor. Coverage begins on the date the service is completed and is backed by the TechNet Professionals Nationwide Warranty.

This warranty is valid only for:

  • Parts and services provided by NavAuto1 Group
  • The registered vehicle owner at the time of repair
  • Non-transferable claims

Total Loss Vehicle Policy

If a vehicle is deemed a total loss, the following charges will apply:

  • $150.00 per day storage fee for drivable vehicles
  • $300.00 per day storage fee for non-drivable vehicles
  • $850.00 administrative fee
  • All towing, teardown, and inspection costs

These charges are the responsibility of the customer and/or their insurance provider. No exceptions will be made.

Insurance Payment Direction & Check Handling

The customer authorizes NavAuto1 Group to accept insurance payments on their behalf. This includes endorsing and depositing checks issued by the insurance provider toward the cost of repairs.

If a check is issued directly to the customer, they agree to:

  • Notify NavAuto1 Group upon receipt
  • Deliver the check to NavAuto1 within 48 hours

The customer grants NavAuto1 Group a limited Power of Attorney to endorse any insurance payment checks related to the specific claim number and VIN associated with this repair.

Payment Policy Notice

Please be advised that all payments must be made using the credit card of the individual listed on the invoice. For security and authorization purposes, we cannot accept credit cards from other individuals or family members unless their name is specifically listed on the repair order.

We do not accept personal checks under any circumstances. The only checks accepted are those issued directly by insurance companies. No exceptions will be made to this policy.

We gladly accept the following forms of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash

We appreciate your understanding and cooperation.

Arbitration Agreement

Any dispute shall be resolved through binding arbitration in Adams County, Colorado, under the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator must be experienced in law, evidence, and the automotive industry.

  • Arbitration shall follow Colorado law and applicable statutes of limitation
  • No punitive damages may be awarded
  • NavAuto1 Group is not liable for indirect or consequential damages

Limitation of Liability 

nder no circumstances shall NavAuto1 Group be liable for punitive, indirect, incidental, special, or consequential damages, including but not limited to loss of profit, revenue, or use, whether the claim arises in contract or tort—even if NavAuto1 Group has been advised of the possibility of such damages.

Maximum Liability

NavAuto1 Group’s total liability, if any, shall be strictly limited to the total amount of fees received by NavAuto1 Group for the specific parts and services giving rise to the dispute.

Payment Policy Notice

Please be advised that all payments must be made using the credit card of the individual listed on the invoice. For security and authorization purposes, we cannot accept credit cards from other individuals or family members unless their name is specifically listed on the repair order.

We do not accept personal checks under any circumstances.
The only checks accepted are those issued directly by insurance companies.
No exceptions will be made to this policy.

We gladly accept the following forms of payment:
Visa, MasterCard, American Express, Discover, and Cash.

Payment Responsibility and Vehicle Release

It is the customer’s responsibility to ensure that all payment arrangements are made in advance.

All charges must be paid in full prior to the release of the vehicle

NavAuto1 Group will not release any vehicle until payment has been received in full, including any insurance deductibles, out-of-pocket costs, or charges not covered by insurance. Please plan accordingly to avoid delays in vehicle pickup.

IMPORTANT NOTICE – HAIL DAMAGE LIABILITY

NavAuto1 Group will not be liable for any hail damage that may occur while the vehicle is in our possession. Hail is considered an Act of God and is not covered under our insurance policy.

Acknowledgment and Agreement

By signing below, the customer affirms they are the legal owner of the vehicle or have the authority to act on the owner’s behalf and agree to all terms outlined in this agreement.

 

Clear Signature
Signature Status:*

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Contact Info

Phone: (303) 915-0191
Email: info@na1g.com

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Opening Hours

Mon – Fri: 8:00 AM – 5:30 PM
Sat – Sun: Close

shop location

Service Centre

221 East 56th Ave
Denver, CO 80216

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(303) 915-0191

NavAuto1 Group.“Denver’s #1 A-to-Z Automotive Repair Center.”